We've heard many stories and have chatted with our customers about keeping up with business during these uncertain times. Chandlers are constantly faced with the dilemma of trying to keep up with orders, market trends, consistent customer satisfaction, all the while racing against the clock. We have a few tricks that will help ease the stress of it all and help you build your dream of managing your candle making.
Having everything at your finger tips to start is the best way to be prepared when starting the production of your candles, wax melts, diffusers and soaps. Time and time again we have people who have gone to start the process of creating their products and have had to race down to our showroom to collect extra candle supplies like wicks, more fragrance oils, even more wax. Being prepared will set you on track to achieving the best you can when it comes to your handmade candles.
Make your Claim
Having a designated work station helps when setting out to pour a whole bunch of candles. By having your jars wicked and centred in the one area and being able to take your pouring jug to the pouring it removes the risk of the odd jar being knocked or moved while they're setting. Claim your space, whether its one end of your dining table, the side or your kitchen island, or a set up in the garage like how we started out!
Making candles is a craft people often pick up as a remedial hobby. Keeping your space clean can assist in making sure the joy that you gain with the hobby will stay with you rather than resenting the time you have to wash and dry your jug because there's leftover fragrance in it from last time. You should be taking this time to wind down not be aggravated with a situation that could've been avoided.
Time is Money
No matter how prepared you might think you are, there are going to be little hiccups that popup every now and then. An unexpected order that someone needs ASAP or a birthday gift that you mum or sister needs to give to a friend, these situations can be stressful. By having your 100% soy wax or other favourite wax ready to go in a wax melter, you're able to mix, pour and set your candles way faster.
Make Yourself Available
Listening to your customers and hearing their needs and wants always reflects well on your business. By keeping communication channels open, your customers will feel comfortable to ask questions about your products, request new products and even compliment your products.
We are so proud to see our customers excel in their craft and even more proud to see our customer's products online and out and about at markets and in shops. Make sure to tag us in your social posts so we can see your creativity come to life!